UX Agency Zurich – User Experience That Turns Visitors Into Customers.

UX/UI design in Zurich costs between CHF 1,500 and CHF 15,000 depending on scope. A UX audit starts at CHF 1,500, a UX/UI design sprint for a landing page or app section at CHF 6,000, and a full product design with user research, design system and prototyping at CHF 15,000. Costs depend on complexity, number of screens and research depth.

UX design (User Experience) shapes the entire experience: how a user navigates, where they drop off, what leads to the desired action. It covers research, information architecture, wireframes and usability tests. UI design (User Interface) is the visual layer on top: colors, typography, components, micro-interactions. Good design combines both – it doesn't just look good, it works intuitively and converts.

In five steps: 1) User research – interviews, analytics review, personas. 2) Information architecture & wireframing – structure and flows. 3) UI design & prototyping – clickable Figma prototypes. 4) Usability testing – real users test, we iterate. 5) Design system & handoff – documented components for development. A UX audit takes 1–2 weeks, a full product design 4–8 weeks.

Usability testing means letting real users work with your product or prototype and observing where they get stuck. According to the Nielsen Norman Group, just 5 test participants uncover around 85% of usability problems. For any product that should convert or solve tasks efficiently, usability testing is the fastest path to measurable improvements – often with double-digit conversion gains.

A design system is a documented library of colors, typography, spacing, components and rules. It pays off as soon as you have multiple pages, products or a growing team that needs to work consistently. The benefits: faster development, fewer inconsistencies, easier redesigns. We build design systems directly in Figma and – on request – as code components in React/Tailwind.

Look for: a demonstrable, research-driven process (not just 'pretty designs'), real case studies with measurable results (conversion, task success), an understanding of accessibility (WCAG) and – ideally – design and development from a single source so the design doesn't get diluted in implementation. Ask about usability testing methods and how success is measured.

Through hard metrics: conversion rate, task success rate (can users complete their task?), time-on-task, funnel drop-off rate, System Usability Scale (SUS) and – where needed – A/B tests before and after the redesign. Good UX design is not a matter of taste but measurable against business goals. We deliver exactly these numbers in every project report.

Yes. Accessibility according to WCAG 2.2 is standard for us, not an extra charge: sufficient contrast, keyboard operability, semantic HTML, ARIA labels, focusable elements. This not only helps people with disabilities but also improves SEO and overall usability for all users.