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Keyword Research.

Keyword research is the systematic search for the terms and questions potential customers type into search engines, together with an assessment of search volume, competition and search intent. It forms the basis for deciding which pages a website needs and what content belongs on them.

Illustration of "Keyword Research": Report "Keyword ideas · "fiduciary"" with trend chart Keyword ideas · "fiduciary"Last 90 days312 termsfiduciary zurich1’600fiduciary cost480sme accounting390tax return help2’400

Keyword Research — Explained in Detail

Keyword research answers the question of which words people use when searching for an offer. That is often not the language a company uses internally. A plumbing business talks about 'pipe flushing'; customers search for 'blocked drain'. A fiduciary firm offers 'tax advice for private individuals'; people search for 'have my tax return done'. Research brings these two languages together.

Three things are assessed for every term found: search volume (how often is it searched for?), keyword difficulty (how strong is the competition?) and search intent (does the person want to know something, compare or buy?). A term with little volume but clear buying intent and a local reference is often more valuable to an SME than a high-volume term mainly used by people looking for information.

The data sources have limits you need to know. Tools such as SEMrush, Ahrefs or Sistrix estimate search volume from panel and click data. For Switzerland, with its small market, these estimates are particularly uncertain. In our own comparisons, SEMrush volumes in three competitor exports were a factor of 3 to 30 higher than the values in the Google Keyword Planner. Building a strategy on them means planning for visitors who never come. Cross-checks with the Keyword Planner and, where available, your own Search Console data are therefore mandatory.

The end result is not a long list but an assignment: which term is served by which page, which terms are bundled into a content cluster, which long-tail keywords are covered as sections or FAQs on existing pages, and which terms are deliberately not tackled?

Sources for keyword research

Free: Google Search Console (shows what your own website already has impressions for), Google autocomplete, the 'People also ask' box and related searches at the bottom of the results page, the Keyword Planner in Google Ads, and conversations with your own sales or customer service team, who know which questions are asked every day.

Paid: SEO tools with keyword databases, competitor analyses and difficulty scores. They are helpful for finding gaps compared with competitors, but their volumes should be read as an upper limit, not as a forecast.

Example: a removals company in Bern

A removals company wants more private moves in the Bern region. The research starts with terms such as 'removals company Bern', 'moving Bern cost', 'end-of-tenancy cleaning Bern' and 'hire furniture lift'. The review shows: 'removals company Bern' has buying intent and a local reference, 'moving Bern cost' is searched for by people who want to compare quotes, and 'hire furniture lift' only fits if the company actually rents out furniture lifts.

This results in a main page for moves in Bern with a price range and process, a section on moving costs with an honest explanation of the cost drivers, and an FAQ on end-of-tenancy cleaning. A page for furniture lifts is dropped. This kind of research is part of every SEO management engagement; if you want to see the figures for your own region, you can use our SEO calculator.

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Keyword

Frequently Asked Questions About Keyword Research

Start with the questions customers actually ask you, and check them in Google search (autocomplete, 'People also ask') and in the Keyword Planner. If your website already exists, Search Console shows what you are already found for. Then assess volume, competition and buying intent.

For Switzerland, only to a limited extent. Tool volumes are estimates; in our comparisons they were sometimes many times higher than the values in the Google Keyword Planner. Read them as an upper limit and cross-check important terms.

Often yes, if the buying intent is high. Ten searches a month for a very specific service in your region can bring more enquiries than a thousand searches for a general term.

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